Tenant Services

Maintenance Requests

Something needs attention in your suite or around the property? Send us a request and our building team will take care of it — quickly and professionally.

How It Works

Report an issue in under a minute

Fill out the form with as much detail as you can — the more we know, the faster we can resolve it. Requests go directly to building management at admin@8hughes.com.

What to include

  • Your suite or company name so we can locate the issue
  • The type of issue and where it is in your space
  • Whether we may enter your suite if you're not present
  • Photos are always helpful — attach them to your email

Response times

  • Emergency (flooding, no power, security issues) — email us and flag it as an emergency in your subject line; we treat these as top priority
  • Urgent — typically addressed within one business day
  • Routine — scheduled within a few business days

Common requests

HVAC and temperature issues, plumbing and restrooms, lighting, doors and locks, electrical outlets, janitorial concerns, and exterior or landscaping matters.

This form opens your email client — your request goes straight to building management.
Before You Submit

Quick answers

Who can submit a maintenance request?

Any tenant at 8 Hughes — including HealthQuest Esoterics, HealthQuest Wellness (Suite 125), and future occupants of Suites 150 and 210. If you're a visitor and notice an issue in a common area, you're welcome to report it too.

What counts as an emergency?

Active flooding or major leaks, complete loss of power, broken exterior doors or locks affecting security, gas smells, or anything that threatens safety. For life-threatening emergencies, always call 911 first.

Will I be charged for maintenance?

Standard building maintenance covered under your lease is handled at no charge. If a request falls outside standard coverage, we'll let you know before any work begins.

How do I follow up on an existing request?

Just reply to your original email thread or send a new message to admin@8hughes.com referencing your request — our team will update you on status and scheduling.